Fueled by an unwavering passion for volunteerism and a strong desire to uplift local communities, TELUS International Philippines (TIP), a leading digitally-enabled customer experience and business process solutions provider, participated in its ninth Department of Education’s (DepEd) Brigada Eskwela program, benefiting close to 5,000 students during its annual TELUS Days of Giving (TDOG) volunteer event.
On August 12, in support of the DepEd Brigada Eskwela program, 1,000 TIP team members renovated Lakan Dula High School, which is one of the oldest established educational institutions in Manila, to prepare its students for the upcoming academic year. From sprucing up 60 classrooms, as well as several hallways and staircases, to refurbishing 368 chairs, and donating 180 electric fans and 200 new chairs, TIP team members worked together with students and teachers from the high school to create a welcoming and inspiring learning environment. Prior to the TDOG Brigada Eskwela event, TIP team members also repaired windows and installed new flooring in several damaged classrooms at the school.
“The volunteer efforts of our team members and our company’s community investments continue to be a cornerstone of how we are able to bring our culture to life in all that we do,” said Jeff Puritt, President and CEO of TELUS International. “At the core of TELUS International’s values lies a profound sense of purpose to enable meaningful opportunities for all citizens in the regions where we operate. This includes supporting the creation of a strong, quality academic foundation that can help students thrive and unlock their full potential, which in turn benefits their families, the communities where they live and society. Indeed, since 2014, more than 16,000 TIP volunteers have dedicated more than 77,600 hours through our TDOG Brigada Eskwela events to improve nine schools across Metro Manila, benefitting an estimated 56,000 students.”
The impact of this year’s event extended far beyond the walls of the school. The culture of giving back at TIP has helped our team members feel empowered to continue doing meaningful work within and outside the workplace. Team members have also gained valuable skills and experiences that have enhanced their personal and professional growth, built camaraderie and networks across our company, and fostered a greater sense of purpose.
Rajiv M. Dhand, TELUS International’s Regional Vice-president for APAC and Africa, stated, “Supporting educational programs from the Department of Education for the Filipino youth has been a long time initiative for us. Since we have started this, thousands of team members participate in education-focused CSR programs we organize including donation drives to raise funds for distance learning modules, and virtual volunteering activities, on top of the thousands who participate in our TDOG Brigada Eskwela yearly. Our team members have not only built a stronger bond but also helped pave the way for a more promising future for public school students so that they can be more equipped to take on the next level of their academic journey or eventually build careers to contribute in improving their lives and their families.”
Throughout the years, TELUS International Philippines has achieved remarkable progress in driving meaningful impact by actively engaging its team members in various community-oriented initiatives.
“It makes me happy that our company allows us to harness our passion for local causes,” stated Renz Jacinto, TELUS International Philippines team member. “TDOG has exposed us to different communities and realities, and this opened opportunities for us to be of help whenever and wherever it is needed.”
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About TELUS International Philippines
TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and is a proud member of the global TELUS International family. Today, TELUS International Philippines has seven sites strategically located throughout Metro Manila, and two sites in Iloilo, which supports some of the world’s top brands.
About TELUS International
TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across strategic industry verticals, including tech and games, communications and media, ecommerce and fintech, banking, financial services and insurance, healthcare, and others.
TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS International Community Boards have provided $5.3 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.
